Terms and Conditions

Last updated: 20 August 2025

Please read these Terms and Conditions and its appendix, our Privacy Policy (hereinafter, together referred as ‘Terms‘) carefully before using our service and immediately cease using our website if you do not agree to these Terms.

Acknowledgment

These are the Terms governing the use of our service offered through our website (‘Service‘) and the agreement that operates between you and Powered Mowing (‘We‘). These Terms set out the rights and obligations of all users of our Service. An integral part of these Terms is our Privacy Policy which describes our policies on the collection, use and disclosure of your Personal Data. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms.

You represent that you are over the age of 18. We do not permit those under the age of 18 to use the Service.

Scope of Services

The scope of services being provided is strictly limited to that detailed in the product/services description.
We provide professional lawncare and maintenance services, which may include mowing, trimming, edging, fertilizing, weed control, aeration, seeding, and other related tasks.

We provide estimates and quotes based on the information provided by you regarding your lawncare needs. These estimates are subject to change upon our evaluation of the actual conditions on-site. We will inform you of any changes in pricing or services before proceeding.

We will provide all equipment and material that may be required to professionally perform the services You require unless we have indicated otherwise. Safety is very important to Powered Mowing.  All equipment we use are safe for use, properly maintained and capable of being used to carry out the services.

Your responsibilities

You warrant that You are lawfully entitled to occupy the property, or lawfully entitled to instruct us on behalf of the property owner, and that you authorise us to enter the property and to provide the Services.

You agree to provide accurate information regarding your lawncare needs and to disclose any relevant information about your property, such as underground utilities or sensitive areas. You are responsible for maintaining a safe environment for our personnel and equipment during the provision of services.

You are responsible for providing us with access to your property on the scheduled service date. If we are unable to access your property, you may be charged a cancellation fee. Please ensure that gates and fences are unlocked and pets are safely contained.

You are responsible for securing or removing all fragile and highly breakable items so that they may not be accidentally damaged during provision of the services, removing any obstacles or hazards from the work area before services are performed. You are also responsible for securing any pets you might have, to ensure that they are not able to leave the property whilst we are providing the services and that they do not interrupt or impede the provision of the services. Please ensure the service areas are free from pet droppings, toys, bones, rocks or any other type of debris before the service day. These types of items are hazardous if hit by mower blades and can result in serious damage to the property or equipment, or serious injury to our staff and/or others. If we observe debris left on the lawn, we will not be able to conduct services in the area.

Cancellation and Rescheduling

We understand there are times that you will not be able to keep your service visit scheduled with us. If you need to cancel or reschedule a lawncare appointment, please notify us at least 24 hours in advance. This allows us to keep our team working as well as providing the opportunity for other customers to access this time slot.

Failure to provide timely notice may result in a cancellation fee of up to 100% of the quoted service fee. We reserve the right to cancel or reschedule services due to inclement weather or other unforeseen circumstances.

Payment Terms and Conditions

Payment is required on the day the Service is ordered. All payments are due to and recoverable by the Powered Mowing.
Our preferred method of payment is by bank transfer or online credit card or cash. In the event of a failed electronic payment, you will be responsible for any resulting fees and charges.

We reserve the right to cease work if you fail to make any payment to us as and when it falls due. We reserve the right to retain any data file backup as ransom for unpaid accounts.
You will be charged the interest at 1% daily rate on any invoiced amount payable that is not paid by due date and all costs and expenses incurred in recovering any amount owed to us including legal costs. Past due accounts are eligible to be passed to a debt recovery service for recovery action. Accounts passed to a debt recovery service may be listed on their credit bureau database. This listing may impact your ability to secure further credit facilities.

Complaints and Disputes

If you have any complaints or disputes regarding our services, please contact us promptly to discuss the issue. We will make reasonable efforts to address your concerns in a timely and fair manner.

If a dispute arises between the parties, the complainant must not commence any court or arbitration proceedings, except where that party seeks urgent interlocutory relief, unless it has first complied with this clause:
 A) The complainant must inform the respondent in writing of the following:

  1. The nature of the dispute;
  2. The outcome the complainant desires, and
  3. The action the complainant believes will settle the dispute.

B) Endeavour to resolve dispute

C) On receipt of the complaint by the respondent, both parties will make every effort to resolve the dispute by mutual negotiation within 14 business days.

D) Any unresolved dispute or difference whatsoever arising out of or in connection with this agreement shall be submitted to mediation.

E) This clause survives termination of this agreement.

Liability and Insurance

While we take utmost care in performing our lawncare services, we cannot be held liable for damages to property, including but not limited to sprinkler systems, landscape lighting, fences, plants, or other structures. It is your responsibility to remove any valuable or fragile items from the lawncare area before our arrival. We maintain liability insurance to cover any damages caused by our negligence.

We take all due care to ensure that incidents do not occur, however accidents do happen from time to time. We take all care to ensure damage to any property is limited, however we do not accept responsibility for damage to any of the following areas of the
property, due to the nature of the terrain:

  • Trees or branches
  • Water Tanks
  • Shrubs, saplings
  • Broken or damaged windows, doors, glass pool fencing (or any other object) due to stone damage
  • Any irrigation fitting or part
  • Any item/s lying on the ground
  • Play equipment
  • Car, boat, trailer, jet ski, caravan or any other vehicle parked on or outside property
  • Grass or debris falling into swimming pool or spa

In the case of damage, You need to report it within 24 hours from the date of the services provided in writing to us with clear before and after images to prove the damage was caused by us.

Links to other websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
Please read also through the corresponding parts of our Privacy Policies.

Consent to receive email communication

You agree and specifically consent to receive email communications from us, including but not limited to updates, promotional offers, newsletters, and other marketing materials when you purchase any of our online courses, sign up for any of our free online courses or download any materials from our website.

You may opt out of these communications at any time by following the unsubscribe instructions provided in the emails. Please note that unsubscribing from marketing emails will not affect your receipt of essential course-related or product-related communications.

We highly value doing business with you and keeping your data safe with us per our Privacy Policy.

Accuracy, completeness and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

We assume no responsibility for any consequences resulting from the provision of information and services including but not limited to errors or omissions. We make every effort to provide you will accurate and reliable information and services; however all information provided is intended solely to provide general guidance and you accept full responsibility for its use. The information provided does not constitute legal, accounting, tax, IT or consulting services.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

Employees and subcontractors

We will maintain and safeguard the confidentiality of any and all information obtained during the performance of assigned duties and responsibilities. We are independent contractors, not employees and as such we reserve the right to perform, direct and control the services we provide including hiring subcontractors or employees to provide the services on our behalf.

You undertake that you shall not solicit or entice away from us any person or entity who at any time from the date of this agreement until the date which is 6 months after the expiration of this agreement is our employee, consultant or subcontractor. Where you wish to employ such a person or entity, it must first seek our prior written permission. We may request payment of a financial sum that represents reasonable compensation before granting such permission.

Unacceptable activity

You must not do any act that we would deem to be inappropriate, or is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • attempting to circumvent the website functionality,
  • attempting to avoid payment of any fees,
  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals (including intellectual property rights),
  • using this website to defame or libel us, our employees or other individuals,
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals,
  • posting or distributing any unsolicited commercial messages,
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is misleading, false, inaccurate, defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security,
  • scrape our website or otherwise harvest or collect information from our website without our consent

The inclusion of any email addresses on this website is not consent to receiving unsolicited commercial electronic messages or spam.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that you might incur, our entire liability under any provision of this Terms and your exclusive remedy for all of the foregoing shall be strictly limited to the amount actually paid by you through the Service. In no circumstances shall we be liable for any direct, special, indirect or circumstantial damage or loss in relation to the agreement.
To the maximum extent permitted by applicable law, including the Australian Consumer Law, in no event shall we be liable for any direct, special, incidental, indirect, or consequential loss, damage or expense (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

Warranties

Our Service is provided to you “As is” and ” As available” and with all faults and defects without warranty of any kind. To the maximum extent permitted by law, including the Australian Consumer Law, we expressly disclaim all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, we provide no warranty or undertaking, and make no representation of any kind that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected. Without limiting the foregoing, we make no representations or warranties of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on our behalf are free of viruses, scripts, trojan horses, worms, malware, or other harmful components.

Intellectual property rights

Your use of this website and our Service does not grant or transfer any rights, title or interest to you in relation to this website or its content as well as the training materials. However, we do grant you a licence to access the website and view its content on the terms and conditions set out in this agreement and, where applicable, as expressly authorised by us and/or our third-party licensors.

Any reproduction or redistribution of this website, its content, or the logo is prohibited and may result in civil and criminal penalties. In addition, you must not copy its content to any other server or location unless it is expressly permitted in written form. However, you are permitted to download or make a copy of any items indicated as downloadable for your own personal use.

Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of Queensland and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland. If You have any concern or dispute about our Service, You agree to first try to resolve the dispute informally by contacting us directly.

In such a case when the current jurisdictions do not allow the exclusion of certain types of warranties or limitations of liability for some damages and on applicable statutory rights of a consumer, the exclusions and limitations set forth in these Terms shall be applied to the greatest extent enforceable under applicable law.

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Survival

The warranties, indemnities, obligations of confidentiality, and dispute resolution provisions survive termination or expiry of this agreement for any reason.

Changes to these Terms and Conditions

We reserve the right to update our Terms from time to time to ensure that the terms and conditions of using our Service remain current. We reserve the right to change or modify the current Terms without prior notice or consent. All modifications will be effective immediately upon our posting of the modifications on this website.

Consent

By accessing and/or using this website and related services and/or purchasing our Service, you indicate and consent that you have read and agree to the Terms and its integral appendix, the Privacy Policy.

How can you contact us?

If you have any questions or concerns at any time about these Terms, you can contact Powered Mowing by email at te**@***************om.au and we will respond in a timely manner.

Powered Mowing

ABN: 39 527 890 943

PO Box 4769 Springfield Lakes QLD 4300